Great, friendly service after being locked out of our home. Anthony responded to our call in the middle of the night and arrived at our home within 25 minutes. He was an absolute lifesaver!
Locksmith Cramlington: What the Job Actually Costs
Working alone as a Cramlington locksmith across the town's estates and the Nelson Park units means there's no call centre marking the job up - I answer the phone myself, and if you tell me what's happened I can usually give you a straight idea of what's involved and roughly what it'll cost before I've even set off.
That's also where the three things I promise on every job come in: no call-out fee, no VAT because I'm not VAT registered, and a price agreed with you before I start. That price does not move - not if the job takes longer than planned, not if it turns out more involved once I'm inside the mechanism. If I've misjudged what a job needs, that's on me, not on you: the price we agreed is what you pay. Beyond the promise itself, the honest answer on cost is that it depends on the job, so I offer a free, no-obligation quote before anything starts and fair flat rates with no hidden travel fees.
That policy applies whether it's a straightforward lock replacement or a job that turns out more involved once the door's open. Every job also comes from someone who's DBS checked and insured, which matters as much on a Tuesday afternoon lock change as it does on a Saturday night lockout.
What changes the price
A few things move the number: whether the lock needs repairing or replacing outright, and whether it's an out-of-hours call-out or one booked in during the day. For most daytime lock replacements I charge a single flat price, and the main exception within that is multipoint mechanism work - the part itself is different and the job takes longer, so that's priced differently to a standard cylinder swap. I'll always talk you through what's driving the cost before I start, not after.
An out-of-hours call-out costs more than the same job done during the day, and I'll tell you what that comes to before I set off, not after. What doesn't change round the clock is the policy behind it - a free quote up front and a price that doesn't move once we've agreed it, whether that's a job at 2am or one booked in for a fortnight's time. The quote happens before I commit to anything, over the phone or on your doorstep, and if you'd rather get a second opinion before deciding, that's fine too - there's no pressure to say yes on the spot.


